Pro Audio and Lighting ships most domestic packages through UPS. All international packages will be estimated through our shopping cart for U.S.P.S. shipping only.

Customers may request a shipping quote through an alternate carrier such as UPS after checking out by emailing orders@ProAAL.com. Such quotes will be billed separately and in most cases are more expensive due to carrier surcharges.

Heavy or oversized items will ship via a trucking company of our choice. We research the least expensive and most reliable transportation available to assist you in choosing a shipper.

Expedited shipping refers to the shipping method only. Packages may be delayed due to a number of factors including:

• Orders placed outside normal business hours
• Orders placed after the shipper's receiving hours
• Warehouse handling time

We cannot be responsible for delays caused by the shipper.

Shipping addresses must match either your credit card billing address or any alternate address registered for shipping with your credit card company.

To qualify for free shipping:

• Total order amount must exceed the stated free shipping amount (excluding tax), unless stated otherwise for special promotions
• You must select Best Way Ground Shipping at checkout
• Limited to the continental U.S. only — Canadian orders do not qualify
• PO and APO box surcharges apply
• Excludes oversized/heavy "truck only" items and orders exceeding 7 shippable pounds
• Not valid with other special offers
• Excludes Technics Turntables and Atdsco brand products
• Due to manufacturer policy, Korg & Bose orders can only be shipped within US boundaries

Pro Audio and Lighting reserves the right to end or change this free shipping policy at any time.

The shipping charge that ProAAL.com collects only covers shipping — not duty or brokerage charges. We have no way to calculate those charges for the customer. Canadian customers must do their own research regarding these fees prior to ordering.